Work Orders

How do I view available work?

To view available work check the following steps: 1.Login as provider and it'll redirect to provider's feed page. 2.Look on the left navigation menu for the link My Work. 3.Under these menus there are s...

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How do I know if a work order has been assigned to me?

If a customer assigns you a Work Order, you will get an email notification as well as the Work Order will show up in your Assigned Work Orders queue, which is available from your provider account and under the ...

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What should I do if I cannot make it to the site to do the work?

It is important that you show up to do the work if you agree to take it. If you cannot make it to a site for any reason, you must call the site contact to inform them you won't be there. If you cannot reach tha...

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Why isn't this work order approved yet?

There are a few reasons this could happen. The first thing is to make sure your work was deemed satisfactory. By making sure the customer acknowledges you did the job (in writing) before you submit the bill, th...

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Why am I not getting any work I request?

There are many reasons a work order gets assigned to a particular provider. Buyers are like any other employer. They look at experience, past success, known skills, cost and many other factors. Even if you are ...

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I received an e-mail alert for a work order. Where is it?

There are two main possibilities. The first possibility is the work order was withdrawn. A withdrawn work order is not available to any provider. A second possibility is the work order was assigned or routed to...

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Why does Field Nation take 10% for travel and supplies?

As provider of the platform, we take 10% of the final payment amount, which is clearly stated in the work agreement. We ourselves incur transactional fees on every payment amount we process and part of the serv...

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If I apply for a work order in a bundle, am I applying for all of the work orders in the bundle?

Yes, you are applying for the entire bundle of work orders. Our customers often use this when they have a series of jobs for a project that they want the same provider to do.

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Why can't I see my work orders?

To see all of your work orders,click on Available Work Orders.It'll redirect to work order listing page.Now click on advanced search and click to Default filters button.This will remove all search parameters an...

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Creating Custom Work Order Fields

Creating custom fields helps a company define what needs to be tracked and how that should be done. This is especially important when the Field Nation tracking system and your corporate tracking system do not u...

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