Work Orders

Viewing Available Work

To view available work check the following steps: 1.Login as provider and it'll redirect to provider's feed page. 2.Look on the left navigation menu for the link My Work. 3.Under these menus there are s...

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How do I know if a work order has been assigned to me?

If a customer assigns you a Work Order, you will get an email notification as well as the Work Order will show up in your Assigned Work Orders queue, which is available from your provider account and under the ...

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I received an e-mail alert for a work order. Where is it?

There are two main possibilities. The first possibility is the work order was withdrawn. A withdrawn work order is not available to any provider. A second possibility is the work order was assigned or routed to...

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If I apply for a work order in a bundle, am I applying for all of the work orders in the bundle?

Yes, you are applying for the entire bundle of work orders. Our customers often use this when they have a series of jobs for a project that they want the same provider to do.

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Bundling Work Orders

WHAT IS BUNDLING? Bundling work orders allows you to assign multiple work orders simultaneously to a single technician. HOW DOES BUNDLING WORK? For example, suppose you have three assignments in a major me...

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Approving Completed Work

Once a technician completes a work order satisfactorily, it must be approved so the technician can be paid. 1. Select Work orders from Manage Work on the left hand navigation. 2. Click to show the completed...

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Auto Dispatch

Auto Dispatch is a way for a buyer to save time by automating work order assignment. For example, you might have a rule to select work requests only from technicians with specialized certification. This saves t...

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Mass Approval of Work Orders

To use this feature go to Work Orders in your Field Nation dashboard. Then click on the Work Done tab. --------------------------------------------------------------------------------------------------------...

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Work Order Activity Report

Our Work Order Activity Report tool allows you to quickly and easily build powerful reports to analyse the work orders you’ve created on Field Nation. Go to Activity Report You can access the Work Ord...

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Tasks on Work Orders

It can be difficult clearly communicating all of the key requirements necessary for a job to be considered fully completed. To make this easier, Field Nation allows highlighting key portions of the job as tasks...

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