Site/Work-Order Cancellation Policy

There is no cancellation fee due if the work order is cancelled by the buyer more than 24 hours before the start date/time.  However if a work order is cancelled with less than 24 hours prior to the work order start time AND if the provider has confirmed the work order or set an ETA that is less than 24 hours out, there would then be a $30 cancellation fee.
 
In order to be eligible to be paid the fee you need to ensure that you have taken all the steps required up until the point the WO is cancelled (accepting, confirming, setting ETA, etc.).  If you fail to do so the system will not prompt the cancellation fee.
 

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