Payment Hasn't Been Received

There are a few things that we encourage our providers  to check if you have not yet received your payment.

First: Check the My Payments page within your profile and make sure the payment is listed as paid.

Second: If it is pending, please make sure and wait until our Tuesday or Friday payment processing takes place. Work Orders approved after noon (12:00pm) Central time on Tuesday or Friday, may not get paid until the following payment processing date.

Third: If the payment is marked paid, please make sure you've allowed a proper amount of time for your payment to arrive.

If you still have questions about your payment, please email our accounting department at


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