Receiving Email Alerts for a Work Order

Email or Text Alerts regarding a newly published work order are automatically generated based on several factors regarding that work order.  Alerts are only generated if the work order has not received requests within a particular amount of time, and then are only sent to users based on a matching algorithm.

If you receive an Alert for a work order, and can't find it there are two main possibilities. The first possibility is the work order was withdrawn. A withdrawn work order is not available to any provider. A second possibility is the work order was assigned or routed to somebody else. Once this occurs, only that provider actually sees the relevant information.

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