What should I do if I cannot make it to the site to do the work?

It is important that you show up to do the work if you agree to take it. If you cannot make it to a site for any reason, you must call the site contact to inform them you won't be there. If you cannot reach that person, please call your manager or the call center. Do not just send an email or release the site. We may not be able to find someone to replace you, but at the very least, we need to contact our customer and inform them you won't be there.

NOTE: It would be a good idea to put a Message on the Work Order informing the Manager for that site that you won't be able to make it. Messages are delivered to that persons email address. Thanks for respecting our policies.

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